Shipping

Shipping Policy:

Thank you for choosing Forrest and Mae for your jewellery needs! We're excited to get your handcrafted treasures to you as quickly and safely as possible. Here's everything you need to know about our shipping policy:

Processing Time: 
   - Orders are typically processed and shipped within 1-3 business days of purchase.
   - Please note that processing times may vary during peak seasons or promotional periods.

   - We are currently travelling Australia, post location will change with our movements, (which means your beautiful jewels are made in the most stunning corners of Australia!). 

Shipping Methods:
   - We offer standard shipping.
   - Standard shipping usually takes 3-7 business days for domestic orders, depending on your location.
   - International shipping times vary depending on the destination and chosen shipping method.

Shipping Costs:
   - Shipping costs are calculated based on the weight of your order and your location.

Tracking Your Order:
   - Once your order has been shipped, you'll receive a shipping confirmation email with tracking information.
   - You can track your order's journey right to your doorstep, so you'll always know where your package is.

Shipping Restrictions:
   - Please note that we currently only ship to select countries. Check our website for the most up-to-date list of available shipping destinations.
   - Certain items may be restricted from international shipping due to customs regulations.

Address Accuracy:
   - To ensure prompt delivery, please double-check that your shipping address is accurate and complete at checkout.
   - Forrest and Mae are not responsible for delays or lost packages due to incorrect addresses provided by the customer.

Shipping Partners:
   - We partner with reputable shipping carriers to ensure your order reaches you in a timely manner.
   - While we strive to meet estimated delivery times, unforeseen circumstances such as weather delays or carrier issues may occasionally occur.

Questions or Concerns:
   - If you have any questions or concerns about your order's shipping status, feel free to contact us. We're here to help!

Thank you for choosing Forrest and Mae. We appreciate your support and can't wait for you to enjoy your new treasures!